Covid-19 and the Rise of BOPIS/BOPAC in Retail

The Covid-19 pandemic is causing dramatic and rapid change in the retail industry.  Mandated quarantines and temporary store closures forced new urgency on the retail sector to re-imagine how products can safely be delivered to the customer.  Check out this special edition of Retail Insights, where we explore two “click-and-collect” methods that have risen in prominence for many retailers: Buy Online, Pickup In Store (BOPIS) and Buy Online, Pick up At Center (BOPAC).

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